Shipping policy

Last Updated: 2/4/2025

At Thun’s Buns and Jams, we take great care in packaging and shipping our products to ensure they arrive fresh and in perfect condition. Please review our shipping policy below.

1. Processing & Shipping Times

• Orders are processed within 3-5 business days (excluding weekends and holidays).
• Once shipped, delivery times vary based on location and carrier services. Estimated shipping times will be provided at checkout.

2. Shipping Rates & Carriers

• Shipping costs are calculated at checkout based on order weight and destination.
• We ship via [USPS/UPS/FedEx] to ensure reliable delivery.

3. Shipping Locations

• We currently ship within the United States only.
• At this time, we do not offer international shipping.

4. Lost or Delayed Packages

• Once an order has been shipped, we are not responsible for delays caused by the carrier.
• If your package is lost in transit, please contact the shipping carrier with your tracking number. If you need further assistance, reach out to us at thunsbunsandjams@gmail.com.

5. Damaged Shipments

• If your order arrives damaged or if the seal is broken during shipping, we will offer a refund or replacement.
• Please email us at thunsbunsandjams@gmail.com within 7 days of delivery, including photos of the damaged items and your order details.

6. Address & Order Errors

• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If you notice an error after placing your order, contact us immediately at 678-584-3521 or thunsbunsandjams@gmail.com.

Contact Us

For any shipping-related inquiries, please reach out to us at:
📧 Email: thunsbunsandjams@gmail.com
📞 Phone: 678-584-3521